| Need Help? Call us! 1-800-316-4581 x1 | |
| Email Support hostmaster@windstream.net |
Open Outlook Express. If this is your first time using this program, a setup wizard will appear to help you setup your email account. If you do not see a setup wizard, click Tools on the top menu and then select Accounts. Click on the Mail tab at the top and click Add, then Mail.
In the setup wizard, fill-in your Display Name. This is the name others will see when you email them. Click Next.
Fill-in your full email address in the E-mail address field and click Next
On the E-mail Server Names screen, fill in the Incoming and Outgoing server names and click Next.
Use the image and chart below for the correct server names.
| Server Settings | |
| Incoming Server (POP) | mail.windstreamhosting.com |
| Incoming Server (IMAP) | mail.windstreamhosting.com |
| Outgoing Server (SMTP) | mail.windstreamhosting.com |
| Incoming Server (SSL) | securemail.windstreamhosting.com |
| Outgoing Server (SSL) | securemail.windstreamhosting.com |
| Username | Your entire email address |
| Password | Your email address password |
Fill in your Account name and Password. Make sure the Account name is your full email address.
Click the Finish button to finish setting up your account.
You will now be at the Internet Accounts screen. Select your mail account that was just setup and click Properties.
Click the Servers tab at the top. Now, under Outgoing Mail Server, check the option for My server requires authentication.
Click the Advanced tab at the top. Make sure the server port numbers for the Outgoing (SMTP) and Incoming mail servers match the settings below.
| Default Port Settings | |
| Incoming Server | 110 |
| Outgoing Server | 25 |
| IMAP Port Settings | |
| Incoming Server | 143 |
| Outgoing Server | 25 |
| SSL Port Settings | |
| Incoming Server | 995 |
| Outgoing Server | 465 |
Note: Outgoing port of 1025 can be used if your service provider blocks port 25.
Click the Apply and then OK button at the bottom. Your mail account is now setup. You may try to send and receive email.