Welcome Letter - Windstream Professional Bundle

Welcome to your Windstream Hosting Service!

We are pleased you have chosen us as your solutions provider to help your business become even more successful. We recognize your time is valuable, which is why we created easy to follow instructions to setup your services quickly, as well as explain the features and options available with your solution.

You should have received a welcome email containing your Domain and Password, which you will need to setup your services. If you do not have your welcome email, please call us at 1-800-316-4581, and then Option 1. We are happy to email you another welcome email containing your Domain and Password.

Do It For Me - Web Site Design

This Professional Bundle includes access to Windstream's Web Site Experts. This team is ready to work with you to create a Web site dedicated to showcase your business quickly and professionally. If you need to contact them or get further assistance, give the Web Site Experts a call at: 1-855-624-2613.

Please Note:

One hour of time is allocated per month for consulting with the Website Experts.

Pre-Registered Domains

IMPORTANT!
For Pre-Registered Domain Names or Domains not purchased through Windstream:

If you did not purchase your Domain Name from Windstream, or are moving your domain to Windstream from another provider you will need to update the name servers for your domain. You will need to work with your old provider or the company you purchased the Domain Name from and have the Name Servers updated to the Name Servers listed below:

Please Note:

You may not have Email access for 24 to 48 hours once this is complete.

Accessing Your Control Panel

Your hosting service has a Control Panel, an interface allowing you to access, maintain, and monitor your hosting service.

To access the Control Panel on the Website OS Login:

1. Click on Login at the top of this page.
2. Use the Domain and Password provided to you in your welcome Email to login to the Control Panel Login.

Once logged in, you will find many useful tools for your hosting service along with a detailed help menu for each function of the control panel. To access the help menu for each functionality, click ? located on the top right corner of each window.

Previewing Your Web Site

If you are transferring a domain to our servers and wish to upload and preview your site before DNS propagation, our Preview feature allows you to do so. Once everything is uploaded in to the .public directory, you can preview your site by visiting the following site:http://yourdomainname.c25.sitepreviewer.com/

Please Note

Some pictures and links may not work until the page has been successfully moved.

Support Information

Should you require assistance or have questions, please ontact our live Web Hosting Support Team at 1-800-316-4581