Welcome to your Windstream Hosting Service!

We are pleased you have chosen us as your solutions provider to help your business become even more successful. We recognize y-our time is valuable, which is why we created easy to follow instructions to setup your services quickly, as well as explain the features and options available with your solution.

You should have received a welcome email containing your Domain and Password, which you will need to setup your services. If you do not have your welcome email, please call us at 1-800-316-4581, and then Option 1. We are happy to email you another welcome email containing your Domain and Password.

Do It For Me - Web Site Design

This Professional Bundle includes access to Windstream's Web Site Experts. This team is ready to work with you to create a Web site dedicated to showcase your business quickly and professionally. If you need to contact them or get further assistance, give the Web Site Experts a call at: 1-855-624-2613.

Please Note:

One hour of time is allocated per month for consulting with the Website Experts.

Pre-Registered Domains

IMPORTANT!
For Pre-Registered Domain Names or Domains not purchased through Windstream:

If you did not purchase your Domain Name from Windstream, or are moving your domain to Windstream from another provider you will need to update the name servers for your domain. You will need to work with your old provider or the company you purchased the Domain Name from and have the Name Servers updated to the Name Servers listed below:

Please Note:

You may not have Email access for 24 to 48 hours once this is complete.

Accessing Your Web Site Control Panel

Your Web site has a Control Panel, an interface allowing you to access, maintain, and monitor your Web site.

To access the Control Panel on the Website OS Login:

1. Click on Windstream Hosting Logins at the top of this page.
2. Use the Domain and Password provided to you in your welcome Email to login to the Web site control panel.

Once logged in, you will find many useful tools for your website along with a detailed help menu for each function of the control panel. To access the help menu for each functionality, click ? located on the top right corner of each window.

StoreCreator - eCommerce Store Creation Tool

StoreCreator allows you review the work that our Website Experts have created for you. By using this tool, you can also customize your Web site yourself. In order to access your the StoreCreator:

1. Log in to the Web Site Control Panel with your login information from your Welcome Letter.
2. Once logged in, click on the Sell button then click on StoreCreator.
3. Java plug-in is required in order to use Page Editor, which is the application necessary to build your website. If this is not installed on your computer, a prompt will appear providing you with a link to download the plug-in.

If you need basic assistance modifying your eCommerce Store using StoreCreator, give our Hosting Support Team a call at 1-800-316-4581 option 1.

If you need major revisions or maintenance to your eCommerce Store, give our Website Experts a call at 1-855-624-2613.

Please Note:

One hour of time is allocated per month for consulting with the Website Experts.

Support Information

Should you require assistance or have questions, please ontact our live Web Hosting Support Team at 1-800-316-4581