Email Client Guides

Email Clients and SMTP Settings

All too often we see email clients being updated by software companies and said updates either change or wipe out the user's SMTP settings. If this has happened to you, or if you just need the settings, please see below for shortcuts to screenshots and settings information.

Below are the necessary connection settings for any 3rd party email client.

Mail Client Settings for SSL (preferred)

Incoming Server Settings (for SSL):

Server name: mail.carrierzone.com
SSL: Enabled/Checked

Port: 995 (if using POP3)
Port: 993 (if using IMAP)

Outgoing Server Settings (for SSL):

Server name: mail.carrierzone.com
SSL: Enabled/Checked
SMTP Authentication: Enabled

SSL/TLS = port 465

Email clients must support at least TLS version 1.2 to function on this platform.

Outgoing Server requires Authentication

Mail Client Settings without SSL

Incoming Server Settings (No SSL):

Server name: mail.carrierzone.com
SSL: Disabled/Unchecked

Port: 110 (if using POP3)
Port: 143 (if using IMAP)

Outgoing Server Settings (No SSL):

Server name: mail.carrierzone.com
SSL: Disabled/Unchecked
SMTP Authentication: Enabled

Port: 25 or 1025. Try port 25 first.
(ISPs may block port 25)

Outgoing Server requires Authentication